Mailgun Technologies
Mailgun Technologies Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mailgun Technologies has 1.3 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Rip off.
Cons: Take funds without authorisation, Too many bugs, Unauthorized charge.Recent recommendations regarding this business are as follows: "no recommendation", "Think twice before using the updated software", "do not deactive your email before deactivating your account with mailgun.", "Didn't sign up".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mailgun Technologies has 1.3 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Rip off.
Cons: Take funds without authorisation, Too many bugs, Unauthorized charge.Recent recommendations regarding this business are as follows: "no recommendation", "Think twice before using the updated software", "do not deactive your email before deactivating your account with mailgun.", "Didn't sign up".
Most users ask Mailgun Technologies for the refund as a solution to their issues.
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Victoria
Unauthorized Charge
No one answer me for my Unauthorized Charge issue
No one answer me for my Unauthorized Charge issue
No one answer me for my Unauthorized Charge issue
- Unauthorized charge
Preferred solution: Full refund
User's recommendation: no recommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hong Kong, Hong Kong
No response, fraud
Charging me high subscribe fee without my acknowledgment and refuse to reply and provide service when I want to communicate with customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe software has been performing very poorly since the latest update
Since the latest update, Mailgun has become almost unusable: constant errors, an extremely inconvenient calendar, and the worst part is the Analytics section - 8 out of 10 queries result in an error. Mailgun, do you even have a QA department? Why don't you test your updates before release?
- Too many bugs
Preferred solution: Apology
User's recommendation: Think twice before using the updated software
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Mailgun stoped sending emails for my website
Today Mailgun has problems with API and SMPT connections. We use this email provider to send all the letters from our website including reset password and other useful notifications that user should get using our website.
I understand that this can happen to any company, but the problem is that nobody even sent a small warning that they have a problem, we found out about these issues occasionally and thought the problem was on our side.
When we tried to reach their support to have some explanations and estimates when the problem is going to be fixed we faced with cold automatic voice that there are no free agents to speak with you. Good company, we hadn't any big problems in the past, but if something happens be prepared for the bad surprise.
Preferred solution: technical support and the time when the problem will be fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
Taking money out of my account and I dont have a clue who you are. Cant reach anyone to find out whats going on!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor a refund and to cancel my account
I purchased mailgun on 2 may under the wrong email and i could not recover it back after i purchased it .I tried to recover it with the mailgun support team but they still could not help yesterday i received and email to confirm my purchased after i didn't get the chance to access my mailgun account i would like a refund and to cancel my account as soon as possible
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Town, Western Cape
To get a refund and cancel my mailgun account
I purchased mailgun on 2 May 2023 and purchased it under the wrong email i been trying to get it back but could not i was speaking through email with the support team but the still could not help yesterday 1 June i was charged on mailgun for a service i didn't use i would like a refund and to cancel my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayments coming out of my account, with no authorization
Hi there,
I have diabled the email: xxxx@***.com in january of 2023. This was the email used to sign up with mailgun.
Since this, there has been no way for me to contact support for the payments coming out of my account, as there is no longer an existant business email of xxxx@***.com. Considering there is no email account that exists attached to my account, I am not using the service and therefore should not be being charged.
I have changed my bank card details that I originally signed up on, and you have continued to take payments out of my account.
I have asked my bank to freeze any payment withdrawals from mailgun, but still, they take payments out of my account.
I don't understand how you are able to take payments out of my account when I have not authorized these payments, and the email that is attached to the account is non existant.
I would like to speak with someone who can deactive this account, stop the payments coming through, and refund me for 3 months of payments that have not been authorized.
Regards,
xxx
Preferred solution: Full refund
User's recommendation: do not deactive your email before deactivating your account with mailgun.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Refund
I have received notification this afternoon from my bank that you have made 3 unauthorised payments using my card details. I should like to make you aware that I work on the FRAUD team at Virgin Money.
The 3 amounts are £24.45, £29.72 and £26.01 making a total of £81.18.
I would like the full amount refunded back to my account ASAP and any details you hold about me deleted from your systems please. At no point did I sign up or give permission to you to do this
- Rip off
- Take funds without authorisation
Preferred solution: Full refund
User's recommendation: Didn't sign up
Hello Jayne, Very sorry for the misunderstanding. Can you send us an email to community@***.com with your ticket number and I will get someone to dig into this issue for you asap. Regards,
Tampa, Florida
I have mailgun integration issue
I can understand why I can receive emails from you guys, but you can't locate my email rwhatley1109@***.com in your system.
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Hello Claire, Very sorry to hear about your experience. If you could send us an email at community@***.com, I'd be more than happy to discuss these issues with you and see where we can create a better experience for you. Regards,